Technical Service Manager

Festanstellung, Vollzeit · Johannesburg, ZAF

Your mission

Site & Customer Support

Build and maintain strong relationships with EPCs and contractors.
Participate in site visits, surveys, and customer meetings.
Conduct or assist with on-site technical testing (e.g., geotechnical and mechanical tests).
Provide installation training, demonstrations, and commissioning support.
Perform installation QA/QC inspections and assist with project handovers.
Deliver on-site and remote aftersales, warranty, and O&M support.
Manage Health & Safety documentation for site activities.
Identify recurring site issues and contribute to product and process improvements.
Coordinate and manage subcontractors, ensuring compliance with quality, HSE, and contractual requirements.

Operations & Supply Chain Support

Perform incoming QA/QC inspections on fabricated parts and products.
Support in-house fabrication, assembly, and technical demonstrations.
Develop tools and process improvements for fabrication, warehousing, and testing.
Provide technical and administrative support to warehouse, sales, and supply chain teams.
Assist in standardising service, commissioning, and aftersales documentation.

Process & System Development

Establish and improve service and aftersales processes and workflows.
Support ERP and reporting system implementation for service activities.
Align local service practices with global standards.
Assist with service contract administration, scope reviews, variations, and warranty compliance.

Your profile

Matric (Grade 12) with strong numeracy and computer literacy.
Technical qualification (Diploma/Degree in Mechanical or Civil Engineering preferred)
Minimum 5 years’ experience in manufacturing or construction, ideally in a technical/engineering environment.
Solar PV project lifecycle experience advantageous.
Experience managing subcontractors and service/construction contracts.
Proficient with hand tools, measuring instruments, MS Office, and CAD (ERP exposure advantageous).
Valid driver’s licence and passport.
Health & Safety certifications advantageous (e.g., First Aid, HIRA, SHE Rep, SAMTRAC).
Strong communication and customer engagement skills.
Excellent problem-solving and analytical ability.
Self-motivated and able to manage multiple tasks independently.
Detail-oriented with high quality and safety standards.
Team player, culturally adaptable, and willing to travel extensively.
Fluent in English and Afrikaans.

Why us?

A motivated team with flat hierarchies, an open communication culture and short decision-making paths
Work in a secure, established business with great long-term career prospects. Solar is on a steep growth curve
There’s nowhere better than Schletter to bring out your best and have a positive impact on the world

Auf diese Stelle bewerben

About us

THE SCHLETTER GROUP

At Schletter, we believe that any enterprise, big or small, can only benefit from passionate support. And if ever there were an industry worth supporting, it’s solar. Which is why we care about the success of every solar company. We’re here to cheer them forward and support their efforts with products engineered to secure the long-term success of their solar projects – which will contribute to changing lives and the planet for the better. If they don’t deserve our support, who does?

Schletter is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, belief, sex, national origin, sexual orientation, disability, or veteran status.

Auf diese Stelle bewerben

Wir freuen uns, von Ihnen zu hören!

Vielen Dank für Ihr Interesse an der Schletter Group. Bitte füllen Sie die folgende Kurzbewerbung aus. Sollten Sie Schwierigkeiten beim Upload Ihrer Daten haben, können Sie Ihre Bewerbung auch per eMail einreichen: careers@schletter-group.com